Privacy

Last updated 17 October 2026

LotCheck (ABN 73 692 936 502) runs this site for the estate you are looking at. It shows you which homes fit which lots and passes your enquiry to that estate's sales team. This page explains what we collect, why, and what you can ask us to do.

What we collect while you look around

We record what you do here: which lots you open, which homes you choose and whether they fit, and which buttons you press. We also note where you came from, such as a link tag, a campaign name or the site that linked here. A random number kept in your browser ties these together. It does not tell us your name. We do not store your IP address with this activity, and we do not use advertising or retargeting pixels.

What happens when you enquire

When you send an enquiry or reserve a lot, we collect the details you give us: your name, email, phone and anything you write. When you send an enquiry, the estate's sales team also sees the lots and homes you looked at here, so they can help you without asking again. If you ask the estate assistant questions before enquiring, the team sees those too.

The estate sends you marketing only if you tick "Send me updates". The sales team may still contact you about your enquiry.

Who sees it

• The estate's own sales team, and the builders you ask to hear from. One estate's team never sees another estate's buyers.
• The estate's CRM, if the estate has connected one.
• Our service providers, who host and run the site for us: Microsoft Azure in Australia for our database, Cloudflare for the website, Mixpanel for anonymous usage counts that carry no name, email or phone number, and Anthropic, whose AI answers questions you ask the estate assistant.

We do not sell your information.

How we use it

We use activity to help the sales team prioritise who to call back first and what to talk about. A person always decides what happens next. Nothing you do here changes the price or availability of a lot. We also use counts that identify no one to improve LotCheck and to show the estate which lots and homes buyers are interested in.

How long we keep it

We keep activity that is not linked to an enquiry for up to 13 months. We keep enquiries and the activity linked to them for as long as the estate needs them for your purchase and its records.

Your choices

• Ask us what we hold about you, to correct it, or to delete it: email support@lotcheck.com.au.
• Clear your browser's site data to remove the random number that links your visits.
• If you are not happy with how we handled a privacy concern, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.